Last Updated: 2025

At Secret & Spice, operated by Raviyora LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit secretspice.in.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Provided by you during:

  • Account creation
  • Placing an order
  • Subscribing to newsletters
  • Contacting customer support

This may include:

  • Name
  • Phone number
  • Email address
  • Billing & shipping address

b) Payment Information

Handled securely by third-party payment gateways.
We do not store your card or banking details.

c) Automatically Collected Information

When you browse our website, we may collect:

  • IP address
  • Browser type
  • Device details
  • Pages visited
  • Cookies & analytical data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates
  • Improve website performance
  • Provide customer support
  • Send promotional emails (only if you opt-in)
  • Prevent fraud and enhance security

3. Sharing of Information

We do not sell or trade your personal information.

We may share data with:

  • Logistics partners (to deliver your orders)
  • Payment processors (for secure transactions)
  • Service providers (for analytics, marketing, website hosting)

All partners follow strict data protection guidelines.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Save preferences
  • Analyze website performance
  • Deliver relevant content

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We implement industry-standard security measures to protect your information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You may request:

  • Access to your personal data
  • Corrections to inaccurate information
  • Deletion of your data (where legally allowed)
  • Opt-out from promotional communications

To do so, contact us at info@secretspice.in.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Raviyora LLP
Dr Rajkumar Rd, 4N Block, 4th Block, Rajajinagar, Bengaluru, Karnataka 560010
Phone: (+91) 91939 49691
Email: info@secretspice.in